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How pickdawgz Handles Your Personal Information

Your account data — from your name and email to your PayPal and Venmo transaction records — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

No data sold to third partiesPayPal, Venmo & Play+ transaction privacyAccount-level data controlsState-law compliant data handlingDirect contact for data requests
pickdawgz How pickdawgz Handles Your Personal Information
DATA SECURITY AND RETENTION

How We Protect and Manage Your Information

Security is not a marketing claim here — it is a set of concrete practices. Connections between your device and our servers use SSL encryption, which covers your login session, your bet history and any payment data passed during a PayPal or Play+ transaction. We store passwords in hashed form; our staff cannot read them. Account access from a new device triggers an identity check before your session opens, which protects your wallet balance whether you use mobile or desktop.

SSL Encryption

Every session — mobile or desktop — runs over SSL. Your login credentials, account wallet balance and PayPal or Play+ transaction data are all encrypted in transit.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand how the mobile lobby is used. You can adjust non-essential cookie preferences in your account settings.

Data Retention Rules

We hold account data for as long as your account is open, plus any additional period required by the state laws that apply to your eligible jurisdiction. Closed accounts are purged on schedule.

Third-Party Sharing Limits

We share data only with payment processors like PayPal and Venmo, identity verification partners and regulators in eligible states — never with advertisers looking to build marketing profiles.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions — whether you want to know what data we hold, request a correction or ask us to delete an account — go directly to our dedicated privacy contact path. We aim to respond to data requests within the timeframe required by applicable state law, and we'll confirm receipt of your request by email so you know it's in the queue. For general account help, live chat is the fastest path.

Privacy Email Send data requests, correction notices or deletion inquiries to our privacy address. We confirm receipt and follow applicable state response timelines.
Live Chat Support For questions about what data is linked to your account or how a specific PayPal or Venmo transaction was logged, live chat connects you to account support directly.
Account Settings Portal Several data preferences — including marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy Rights

These are the questions we actually hear from account holders — covering data access, payment records, cookies, account deletion and how state law shapes what we can and cannot do with your information.

We collect your name, date of birth, address, email and phone number for identity verification. Mobile device identifiers and session data are also logged when you access the platform.

Yes. We log transaction references tied to your account so payouts reach the right wallet. We store references, not your full PayPal or Venmo credentials. Those processors also apply their own privacy terms.

You can. Send a data access request to our privacy email address. We'll confirm receipt and respond within the timeframe required by applicable state law for your eligible jurisdiction.

Submit a deletion request through our privacy email channel. Note that some data must be retained for the period required by state regulations before a full purge can be completed.

We use functional cookies to maintain your login session and analytics cookies to improve the mobile experience. Non-essential cookies can be turned off inside your account settings without affecting core account access.

Yes. Access to the platform and the specific data-rights obligations we follow depend on state law and eligible states. Residents of states with additional privacy statutes receive the protections those laws require.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.